Mental Health Care Away From Campus
If you will be away from campus for summer break, a leave of absence, study abroad, or other reasons, get a head start in connecting to mental health services while you are away.
In the US
Urgent Mental Health Needs In the United States
For urgent medical or mental health crises while you are in the U.S., call 9.1.1 or go to the nearest emergency room.
Non-Urgent Care in the US for Students
TimelyCare (For All Enrolled Students)
TimelyCare is offered as a supplement to the extensive existing in-person and virtual services offered by Counseling and Psychological Services (CAPS), Vaden Medical Services, and other Vaden and on-campus resources. This no cost service offers enrolled students residing in the United States virtual medical and mental health care 24/7, 365 days/year and up to 12 scheduled mental health therapy sessions per academic year. Explore TimelyCare FAQs to learn more.
To access TimelyCare
Go to timelycare.com/stanford or download the TimelyCare app.
Wellfleet (for Students with Cardinal Care)
Your Cardinal Care plan allows you to choose where to receive care from an in-network provider, and also offers some out-of-network benefits. Explore your Cardinal Care plan here.
Use Search Tools to Find Local Provider
If you know your insurance and want to expand your search or independently review and locate providers in the area you will be living, you can use the search tools below to search by state (use the zip code where you will be located) and by insurance, as well as provider demographics and specialties.
Welltrack Connect
This search platform allows you to enter your insurance, your location and other factors into the search, and review available providers. You can also message the providers directly in the platform, to confirm they accept your insurance.
Contact Your Insurance Provider for Referrals
You can contact any insurance provider directly for available therapists and help connecting. Call the customer or patient support line for your plan and ask for referrals in the zip code where you will be located. You can also request their assistance in finding providers with particular expertise.
You can find more information on locating a therapist via Cardinal care, or via multiple other insurances, by visiting the page about using my insurance for therapy.
Support Outside of the US When Students Are in a Stanford-Affiliated Program
URGENT Support
Connect to Crisis24
Stanford Dedicated Hotline: 1.443.716.2305
Access Crisis24 Horizon Platform
Download Mobile App
Download from the Apple App store, Google Play or search for Crisis24 Horizon Mobile.
Logging In
- Open the mobile or web app, enter your Stanford email address, and tap Sign In.
- On the next screen, enter your university credentials and again tap Sign In to enter Horizon.
*If it is your first time logging in, enter your Stanford email address under "Register." (You may also be prompted to add a mobile phone number.)
Desktop
Go to Preferences, located under your name on the top-right, and set up your preferred notifications.Mobile: Follow the prompts to enable Push Notifications and Location Services to receive alert notifications based on your current location. You can monitor and receive notifications for other locations by adding them to your main dashboard.
Non-Urgent Support
If student is an undergraduate and in the BOSP (Bing Overseas Study Program) they may have access to free local mental health care via the program. Students are requested by BOSP to disclose any and all health needs, including mental health needs, prior to travel, so BOSP can assist them with resources. If the student is open to it, they can sign an ROI and you can also consult with BOSP staff about recommendations.
If the student is a graduate doing field work or is a grad or undergrad doing another Stanford-affiliated program not associated with BOSP, it is also important they communicate with the program about medical needs ahead of time, to access resources that may be available and get support for these via their department.